Privacy Policy

Last updated: July 10, 2026

At Byzance / Bellota-Bellota, we are committed to protecting your personal data. This Privacy Policy explains what information we collect, why we collect it, how long we retain it, and the rights you have regarding your personal data.

1. Data Controller

The data controller is:

Byzance / Bellota-Bellota
27 rue Yves Kermen
92100 Boulogne-Billancourt
France

If you have any questions regarding the protection of your personal data, you may contact us at contacts@bellota-bellota.com or through our Customer Service team.

2. What Personal Data Do We Collect?

Depending on your relationship with us, we may collect the following categories of personal data:

  • Identity information (first name, last name);
  • Contact details (postal address, email address, telephone number);
  • Information relating to your orders and purchases;
  • Records of your communications with our Customer Service team;
  • Communication preferences;
  • Browsing data collected through cookies on our website, subject to your preferences;
  • Information regarding the opening of and clicks within our emails when these tracking features are enabled and you are subscribed to receive our email communications.

We only collect the personal data necessary for the purposes described below.

3. Why Do We Use Your Personal Data?

We use your personal data to:

  • Process your orders, payments, deliveries, and returns;
  • Manage our customer relationship with you;
  • Respond to your inquiries;
  • Send you information relating to your orders;
  • Send you news, advice, promotional offers, and invitations where permitted by law or where you have provided your consent, when required;
  • Improve our website, services, and communications;
  • Comply with our legal and regulatory obligations.

4. Email Tracking

The emails we send may contain tracking technologies, including tracking pixels and tracked links.

These technologies enable us to:

  • Measure email open rates;
  • Identify which links recipients click on;
  • Evaluate the effectiveness of our information and marketing campaigns;
  • Better tailor the content of our communications to our customers' interests.

The information collected may include the date and time an email was opened, links clicked, and certain technical information such as the type of device or email client used.

You may unsubscribe from our marketing communications at any time or object to this processing under the conditions described below.

5. Legal Basis for Processing

Depending on the type of processing involved, we rely on one or more of the following legal bases:

  • Performance of a contract (order processing, delivery, invoicing);
  • Compliance with our legal obligations;
  • Our legitimate interest in improving our services and customer relationship;
  • Your consent, where required by applicable law.

6. Recipients of Your Personal Data

Your personal data is accessible only to authorized personnel within Byzance / Bellota-Bellota.

Where necessary, your data may also be shared with service providers acting on our behalf, including:

  • Website hosting providers;
  • Shipping and delivery partners;
  • Payment service providers;
  • Email marketing service providers;
  • IT and technical service providers.

These service providers process your data solely on our instructions and are contractually required to protect your personal data.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with applicable legal requirements.

Retention periods may vary depending on the nature of the data and applicable legal obligations.

8. Your Rights

Subject to applicable data protection laws, you have the following rights:

  • The right of access;
  • The right to rectification;
  • The right to erasure;
  • The right to restriction of processing;
  • The right to object to processing;
  • The right to data portability, where applicable;
  • The right to withdraw your consent at any time where processing is based on your consent.

You may also provide instructions regarding the handling of your personal data after your death, where permitted by applicable law.

To exercise your rights, please contact our Customer Service team or email us at contacts@bellota-bellota.com.

If you believe that your rights have not been respected, you may lodge a complaint with your local data protection authority or, if applicable, with the French Data Protection Authority (CNIL).

9. Cookies

Our website uses cookies and similar technologies to ensure its proper operation, measure website performance, and, depending on your preferences, personalize your browsing experience.

For more information or to manage your cookie preferences, please refer to our Cookie Policy.

10. Security

We implement appropriate technical and organizational measures to protect your personal data against loss, unauthorized access, alteration, or disclosure.

11. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in applicable laws, technology, or our services. The date of the latest update is indicated at the top of this page.